DesktopPet

DesktopPet / Support

A little help, when you need it.

Start with the answers below, or reach the developer through GitHub Issues.

Contact support on GitHub

GitHub Issues are public and require a GitHub account to post. Please omit personal information, receipts and payment details.

Good to know

Where can I download DesktopPet?

DesktopPet is preparing for its first Mac App Store release. There is no public download yet. This site will link to the official listing when it is available.

What is free, and what can I buy?

The app and orange cat are free. Shiba Inu, Rabbit, Hamster, Ragdoll, Black cat and Corgi are optional permanent purchases, individually or as a collection of these six. No subscription. Future pets are excluded; previous individual purchases do not reduce the collection price. Prices appear in the app through Apple.

How do I restore a purchase?

Choose Restore Purchases in General settings or in a companion’s purchase preview, using the same Apple Account. An internet connection is required. Once Apple has made verified purchases available on your Mac, unlocked companions can work offline. For billing or refunds, visit Apple’s support site below.

Where did my companion go?

Open the DesktopPet menu bar menu and choose Find my companion. The companion moves to the screen containing your pointer. Closing Settings keeps it running; quitting DesktopPet removes it. Full-screen apps may use a different desktop Space.

Will affection decrease while I am away?

No. Each species keeps its own name and affection. Voluntary interactions and visible time together build five relationship levels, with daily limits. There is no loss of affection, hunger penalty or chore schedule.

How do language, holidays and motion work?

Choose the system language or one of six languages in Settings. Holiday greetings follow your Mac’s Region independently. DesktopPet respects Reduce Motion; sound and launch at login are optional. Names and progress stay local, and deleting local app data clears them without cancelling Apple purchases.

Tell us your macOS version, DesktopPet version, what happened, and the steps to reproduce it. An image can help if it contains no private information.

Apple billing and purchase support ↗